Skip to main content

Frequently Asked Questions

Below, you’ll find answers to the questions that we get asked the most often. If you can’t find what you’re looking for, please get in touch.

Technical Support Questions

I’m experiencing a technical problem with your website. What should I do? Send an email to Please try to be as specific as possible (tell us what browser you are using, and include a screenshot). Our tech support team will see what they can do to resolve your issue.

How do I sign up for your free course/newsletter? You can sign up here. For the first seven days, you will receive our free email course, Better Skin in 7. After that, we will send you newsletters from time to time with our latest articles and Q&As.

Skincare Questions

I have a skincare question. Can you help? First, make sure you’ve gone through Better Skin in 7, our free skincare course, which covers the basics. If you still have a question, Instagram is typically the fastest way to reach us. Alternatively, you can send a brief email to with “Skincare Question” in the subject line. (But please keep in mind that due to the volume of requests, a reply to every email cannot be guaranteed.)

What is your skincare routine? Our editor, Michelle, shares her latest skincare routine each season (four times a year). You can always find her current and past routines here

What are your favourite skincare products? Michelle’s “Holy Grail” essentials include: 

What are your favourite skincare brands? We love Agent Nateur, Allies of Skin, BentonCOSRX, Indie Lee, Omorovicza, Pyunkang Yul, The Inkey List, The Sunscreen Company and Versed.

Blogging/Business Questions

What camera and equipment do you use? We create our photos using the following:

Which blogging platform do you use? This website is hosted on a proprietary platform that is exclusive to The Arena Group

How do you make money blogging? The best way to make money blogging is by having several different income streams. We generate revenue through display advertisements, affiliate partnerships and select brand collaborations.

How did you build your blog readership? It happened over many years—not overnight. Some of the most important factors were: creating high-quality, long-form articles, posting consistently, and cultivating a unique point of view.

Do you have any advice for new bloggers? Be genuine. Write the way you’d speak to a friend, about a topic that you are passionate about. It takes time to develop your voice, so practice as as often as you can. Above all, strive to be of service to your readers.

Can I post your article on my blog? You are welcome to publish an excerpt with a link back to the original article on this website. However, do not post the entire article without our written permission. This website is protected by copyright laws. See our Terms and Conditions for more information.

Working With Brands

Do you use affiliate links? Yes. For some (but not all) of the products mentioned on this website, we may earn an affiliate commission. This means that if you click on the link and make a purchase, we may earn a small percentage of the sale, at no additional cost to you. However, this in no way affects our editorial decisions—we only feature products that we think you will love. See our Affiliate Disclosure for more information.

What is your policy on brand sponsorships? We are extremely selective and only partner with brands that are a natural fit for our audience. If you would like to propose a sponsorship, please send your pitch to 

How do you disclose sponsorships? We disclose ALL instances where financial compensation has been received in exchange for content. Such articles are clearly marked as “Sponsored,” with additional badges at the top and bottom. We also clearly disclose any paid relationships on Instagram.

What is your policy on accepting product samples? We are extremely grateful to receive product samples for editorial consideration. If you would like to send samples, you can get in touch at Please note that we cannot guarantee editorial coverage in advance.

I’d like to advertise on your website. Please reach out to our partners at The Arena Group.